Killeen Castle wins Top Customer Excellence at 2024 Golfers’ Guide to Ireland Awards
(L-R): Cormac Devlin TD, Philip Rock (General Manager, Killeen Castle) and Paddy McCarthy (Golfers Guide to Ireland).
Killeen Castle Golf Resort has been recognised nationally for its outstanding commitment to customer service, taking home the Customer Excellence Award at the Golfers’ Guide to Ireland 2024 Awards.
The 31st edition of the awards ceremony was held at Ballymascanlon Hotel & Golf Resort in Dundalk, where industry leaders, enthusiasts and guests gathered to celebrate the very best in Irish golf.
The Golfers’ Guide to Ireland is the ultimate all-island directory for golf lovers.
Attendees included notable representatives from the Irish golf community - RTÉ’s golf correspondent, Greg Allen, and Guest of Honour, Des Smyth with Cormac Devlin TD present for the prize giving.
Killeen Castle
Accepting the award on behalf of Killeen Castle, General Manager Philip Rock said: “Killeen Castle’s team embarked on Fáilte Ireland Program Great Places to Work Program using the Global standard Best Workplaces methodology as its basis and their ambition is to build a great team at Killeen Castle is a true indication that the programme is proving a success and is bearing fruit.”
Having recently been awarded a Great Place to Work certification, he recognised the importance of their committed team members.
“Our team members are trained in the delivery of excellence in customer service along with providing outstanding facilities. We are fortunate to retain the team that have successfully delivered a “world class Golf Resort.”
Speaking on behalf of the Golfers’ Guide to Ireland, Paddy McCarthy noted that“the increase of online reviews and customer feedback has proven Killeen Castle worthy of this award for golf, F&B and their newly opened lodge accommodation. ”
Building on its reputation, Killeen Castle is set to embark on an exciting new chapter with plans to transform its 800-year-old castle into County Meath’s first five-star property, located just 30 minutes from Dublin Airport. This strategic investment will enhance its ability to offer unique guest experiences, further cementing its place as a leader in Irish hospitality and golf tourism.
